MDDI's Response to PQ on Connectivity Dead-Zones and Weak Signal Strength in Bidadari Estate in Past Five Years and Measures to Address Connectivity Gaps

Parliament Sitting on 2 March 2026

Question for Written Answer

15 Mr Alex Yeo asked the Minister for Digital Development and Information (a) whether the Infocomm Media Development Authority (IMDA) has received feedback of connectivity dead-zones and weak signal strength in the Bidadari estate over the past five years; and (b) whether this is due to a delay by telecommunications 12 companies (telcos) in installing boosters pending the completion of developments; and (c) how will IMDA ensure telcos address connectivity gaps within the estate. Mrs

Answer:

The Ministry of Digital Development and Information (MDDI) has addressed similar queries on (a) ensuring high quality mobile coverage by telecommunication companies in a Parliamentary Question (PQ) response dated 29 February 2024, and (b) mobile connectivity in high-density residential estates in a PQ response dated 25 September 2025.

Mobile Network Operators (MNOs) are required to meet the Infocomm Media Development Authority’s (IMDA) Quality of Service (QoS) standards, and the IMDA conducts regular checks island-wide to ensure these are met. MNOs therefore work closely with the Housing and Development Board (HDB) to facilitate mobile-network coverage in new HDB Towns, such as the Bidadari Estate.

Over the past five years, the IMDA has received eight complaints regarding weak mobile coverage in the Bidadari Estate. Five of the complaints have been addressed and the MNOs are actively working to resolve the remaining three, which concern the basement carpark of the Alkaff Courtview Estate, within the first half of 2026.