MDDI's Response to PQ on Enhancing Quality of Service Framework and Assessing Mobile Connectivity in New HDB Towns Pre-Temporary Occupation Permits Issuance

Parliament Sitting on 9 September 2026

Question for Oral Answer

*41. Dr Choo Pei Ling asked the Minister for Digital Development and Information (a) whether the Infocomm Media Development Authority (IMDA) will consider enhancing its Quality of Service framework to better capture usable connectivity and reliability, in addition to signal coverage; and (b) whether mobile connectivity in car parks and other common areas in new HDB towns, including Tengah, can be assessed more proactively as part of the town planning and development process, before issuance of Temporary Occupation Permits.

Answer

In new HDB towns including Tengah, mobile network operators work closely with HDB and relevant agencies from the planning stage to incorporate mobile network requirements into the development. This helps facilitate the deployment of telecommunications infrastructure and accelerate the provision of mobile coverage once blocks obtain their Temporary Occupation Permit.

As residents move in and usage patterns evolve, the Infocomm Media Development Authority's (IMDA) continues to work with operators and agencies to address localised issues and to ensure operators meet the standards for mobile coverage. IMDA also monitors indicators such as network capacity and throughput as part of its overall assessment of network performance.

*Converted to written answer