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Ministry of Digital Development and Information
Parliament

MDDI's Response on Usage Statistics by Age Group for Borrow-N-Deliver Pilot Progamme and Plans To Further Promote Scheme

14 October 2025

Parliament Sitting on 14 October 2025

Question for written answer

37. Mr Dennis Tan Lip Fong asked the Minister for Digital Development and Information (a) how many (i) book loans and (ii) book deliveries have been made since the launch of Borrow-n-Deliver pilot; (b) what was the breakdown of borrowers by age group; and (c) what will the National Library Board be doing to promote greater use of this scheme.

Answer

The National Library Board (NLB) launched Borrow-n-Deliver as a pilot service in 2023. Since then, it has fulfilled more than 5,000 orders, which involved more than 11,000 books loaned out. The largest percentage of borrowers are in the 40 to 49 years age group, followed by 30 to 39 years.

NLB is exploring collaborations with partners to create more awareness for the services. As part of its 30th anniversary celebrations, NLB has also extended a one-time complimentary Borrow-n-Deliver service for eligible patrons.

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