New Institute of Digital Government to Build an AI-Ready Public Service
18 September 2026
More than 150,000 public officers will be equipped with practical digital, data, and AI capabilities by end-2028, to work more effectively in their domain tasks and deliver better services to citizens. Leading this government-wide effort is the new Institute of Digital Government (IDG), established by the Ministry of Digital Development and Information (MDDI) in collaboration with the Civil Service College (CSC). The IDG was officially launched today by Acting Minister for Manpower and Senior Minister of State for Digital Development and Information, Ms Jasmin Lau, at the AI Tech Festival held at the CSC.
As AI increasingly reshapes work, the IDG will help public officers across all levels – from fresh entrants to senior leadership – apply digital tools to their work. Through structured programmes, officers will be given opportunities to test new approaches, redesign workflows, and build solutions. The IDG will also facilitate the sharing and deployment of useful products and practices through cross-agency learning communities, in support of wider digital transformation across the Public Service. In doing so, the IDG will enable officers to experiment, learn and scale effective solutions across the Public Service to deliver better outcomes and services for citizens.
Building Leaders’ Digital Capabilities
Leaders play an important role in creating the conditions for their teams to learn, experiment and adopt new ways of working. The IDG will continue to support Public Service leaders to build digital capabilities through hands-on learning, so that they are better placed to lead and enable change within their organisations. To date, all of nearly 150 senior leaders (i.e. Permanent Secretaries, Deputy Secretaries and heads of agencies) have undergone foundational digital capability training covering product thinking, modernisation, cybersecurity & resilience, data and AI.
Equipping Every Officer to Apply Digital and AI at Work: IDG’s Structured Learning Pathways
The IDG will support all public officers across different roles and levels of digital proficiency to develop practical digital and AI capabilities relevant to their work. All officers are required to complete annual mandatory foundational modules, covering cybersecurity, data protection, and AI literacy. These modules will be regularly refreshed to ensure the content remains relevant and aligned with the latest technological developments.
To help officers use AI effectively, they will first build foundational skills in product thinking, including understanding user needs and defining the right problem to solve before considering how technology can help. Officers can then build their digital capabilities through three structured learning pathways: Aware 101, Apply 201 and Build 301, each designed for different levels of proficiency (Refer to Annex for an overview of the structured learning pathways). Each learning pathway will comprise practical exercises (e.g. completing a quiz or building a solution), to ensure that the intended learning outcomes are achieved. The IDG’s goal is for all public officers to reach the Apply 201 proficiency level by 2028, where they can apply technology effectively in their everyday and domain-specific work.
Supporting Agencies to Learn by Doing: IDG’s AI Sprints
Complementing the learning pathways and resources, the IDG will also support government agencies’ transformation efforts through AI Sprints. These sprints are focused workshops held at the agency level providing officers with dedicated time and space to experiment and apply digital and AI skills to real workplace challenges. Officers will learn to frame problems, rapidly prototype and test solutions, and apply enterprise tools to improve how work is done, contextualised to the work in their agencies. The pilot AI Sprints, conducted since May 2026, have reached more than 1,000 officers across the Government. The IDG will continue to scale them across government agencies. Multiplying What Works: Learning Communities Across the Public Service
By learning from one another, effective approaches can be adapted and scaled across the Public Service. IDG has begun establishing learning communities that bring officers across agencies together to share useful products and practices. For example, the IDG is piloting a community of Champions of AI Transformation (CATs), comprising officers from non-technical roles who are driving AI-enabled workflow redesign within their agencies and sharing their learnings with peers from other agencies. Together, these efforts will support a culture of continuous learning and innovation across the Public Service. 8. For more information on the IDG, visit www.idg.gov.sg (opens in new tab) or follow the latest developments on IDG’s Instagram (opens in new tab), TikTok (opens in new tab), Facebook (opens in new tab)and LinkedIn (opens in new tab).
