Skip to main content

Government officials will never ask you to transfer money or disclose bank log-in details over a phone call.

Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam

Ministry of Digital Development and Information
Parliament

MCI Response to PQ on Guidelines on Vernacular Languages for Wayfinding Signs & PA Systems

21 March 2023

This article has been migrated from an earlier version of the site and may display formatting inconsistencies.

Parliament Sitting on 21 March 2023

QUESTION FOR ORAL ANSWER

9. Mr Gerald Giam Yean Song: To ask the Minister for Communications and Information whether the Government issues guidelines on the use of local vernacular languages in wayfinding signs and public address systems within healthcare institutions and MRT stations to aid elderly Singaporeans.

Answer:

  1. Government agencies make their own assessments on when to use the three mother tongue languages to effectively communicate and meet the needs of their stakeholders. In general, counter and service staff are available in the healthcare institutions to assist elderly Singaporeans who need help with wayfinding. In the case of our MRT stations, key information signages such as station names, as well as public address announcements on important matters such as travel advisories, are made using the four official languages.

Back to top