MCI's Response to PQ on Solutions to Defray Increase in Cost in NLB's Decision to Cease Subscription

Parliament Sitting on 22 November 2023

QUESTION FOR ORAL ANSWER

*3. Ms Hany Soh: To ask the Minister for Communications and Information with respect to the announcement by the National Library Board on 7 November 2023 that it will cease its subscription to an e-learning platform from 15 December 2023, whether the Ministry has considered any solutions to defray the cited reason of a significant increase in cost so that public will be able to continue benefitting from access to the platform.

Answer:

1. The National Library Board (NLB) is committed to making e-learning resources accessible to all, as part of its expanded range of content formats to support reading, learning and discovery. The current contract for Udemy Business will expire on 15 Dec 2023.  NLB has decided not to award a fresh contract to Udemy Business because the new licensing model will cover a much smaller number of courses than what is available today, and restrict the number of users allowed to access these courses. The new licensing model is also several times more expensive than the current contract. Notwithstanding this, Singaporeans who have a continued interest in courses offered by Udemy Business can use their SkillsFuture Credit for such courses and submit their claims directly to SSG for reimbursement upon completion of their course.

2. NLB will continue to identify suitable e-learning resources to replace the offerings by Udemy Business and expects to make available new resources in the coming months. NLB will continue to work with SSG and other local and overseas partners to provide more online learning resources and encourage lifelong learning among Singaporeans.