Skip to main content

Government officials will never ask you to transfer money or disclose bank log-in details over a phone call.

Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.

Ministry of Digital Development and Information
  1. Home
  2. What we do
  3. Comms and Engagement
  4. Crisis management

Crisis management

Learn how MDDI is strengthening whole-of-government crisis communications preparedness.

Last updated 6 May 2025

During a national crisis, MDDI coordinates public communications across the government to effectively manage and respond to the incident. MDDI also works with key ministries and agencies on crisis planning to enhance their processes and approaches towards public communications and information management.